Refund Policy

We want you to be completely satisfied with your purchase. Please review our refund and return policy below.

Returns

You may return most items within 30 days of delivery for a full refund, provided:

• The item is in its original condition
• The item is unused and in original packaging
• All included accessories and documentation are present
• A return authorization has been obtained

Non-Returnable Items

The following items are not eligible for return:

• Digital products (downloads, software, ECU tunes)
• Custom or personalized items
• Items damaged by misuse or improper installation
• Items returned after 30 days

Return Process

1. Contact our support team to obtain a Return Authorization (RA) number
2. Package the item securely in its original packaging
3. Include the RA number on the outside of the package
4. Ship the item to the address provided with your RA

Refunds

Once we receive and inspect your returned item:

• Refunds will be processed within 5-10 business days
• Refunds will be issued to the original payment method
• Original shipping costs are non-refundable (unless item was defective)
• Return shipping costs are the responsibility of the customer (unless item was defective)

Defective Items

If you receive a defective item:

• Contact us immediately with photos and description
• We will provide a prepaid return label
• Upon verification, we will provide a full refund or replacement
• We will cover all return shipping costs

Warranty Claims

Items covered by warranty should be processed through our warranty claim process rather than standard returns. Please contact support for warranty assistance.

Questions?

If you have questions about returns or refunds, please contact our support team.